Tradecraft
Themes Are Not Feedback
Feedback built on aggregated impressions — "multiple people have raised concerns" — strips away everything that makes feedback useful. The research is clear: effective feedback is specific, actionable, and timely.
Tradecraft
Where to start with AI as a Diplomat? - September 2025 Edition
AI continues to grow at a dizzying pace. This beginner's guide helps diplomats get familiar with AI tools, regardless of their current proficiency.
Tradecraft
Making Sense of Complexity: How Diplomats Can Use the Cynefin Framework
The Cynefin framework offers a diagnostic tool that helps leaders and teams recognize which type of challenge they face and select appropriate strategies for each context.
public diplomacy
28 Core Competencies for Public Diplomacy Success
The 28 core competencies for public diplomacy across five elements—policy, audiences, planning, management, and learning—to guide practitioner growth.
Tradecraft
What is a McLuhan Tetrad, and how do you use it?
What is a media tetrad or a McLuhan Tetrad?
Tradecraft
Understanding PD Foundations: Modern Diplomatic Tradecraft
How developing PD Foundations at the State Department created a systematized diplomatic tradecraft and gave practitioners a unified framework for excellence.
Tradecraft
Audience Segmentation and Data Analysis
Audience segmentation is the practice of dividing broad stakeholder groups into smaller, more homogeneous segments that can be engaged more effectively through targeted approaches.