Guiding institutions through human-AI transformation
I help organizations redesign not just their technology, but the structures, skills, and cultures needed to make that technology actually work. Most AI initiatives fail because they treat transformation as a technology problem. It’s not—it’s a human problem.
Current Role
Director at Guidehouse, building a Technology Organization Transformation practice for the AI era. I work with organizations navigating the gap between what technology can do and what their people are ready to adopt.
Background
Former Chief Operating Officer for U.S. Public Diplomacy at the State Department, where I managed a $1.5 billion budget and 5,000-person global organization. I led the State Department’s Public Diplomacy Modernization—restructuring teams worldwide and establishing the first doctrine for public diplomacy practice.
Winner of the Sean Smith Award for Innovation in the Use of Technology. Term member of the Council on Foreign Relations. Founding Curator of the World Economic Forum Global Shapers Washington DC hub. First University of Cincinnati student to be dual finalist for both Rhodes and Marshall Scholarships.
Expertise
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Technology Organization Transformation
Simultaneous co-design of technology platforms and organizational structures—the only approach that actually scales.
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Human-AI Collaboration
Building collective AI capabilities rather than individual productivity. AI literacy as ongoing infrastructure, not one-time training.
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Government Modernization
Evidence-based approaches to federal transformation with measurable outcomes. 20+ years navigating complex bureaucracies.
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Change at Scale
Proven experience scaling teams from 4→40 people and budgets from $500K→$10M while maintaining quality and culture.
Featured Writing
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At the Crossroads of Tradition and Innovation with AI
The Foreign Service Journal, June 2024. Making AI work at State requires challenging the culture that underlies the department’s siloed structure.
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A New Standard for Public Diplomacy
fp21, August 2025. Interview on building PD Foundations and transforming organizational culture.
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Building AI-Augmented Knowledge Systems
Bastion Community. Practical guides to personal knowledge management with AI.